Shipping policy
Shipping Policy
Last Updated: July 20, 2026
Welcome to Shop Online in UAE. This Shipping Policy explains how we process, ship, and deliver your orders.
Order Processing
-
Orders are processed within 1–2 business days after payment confirmation.
-
Orders placed on weekends or public holidays will be processed on the next business day.
-
During busy periods, processing times may be slightly longer.
Shipping Areas
We currently ship across the United Arab Emirates (UAE).
If shipping to additional countries becomes available, this policy will be updated accordingly.
Delivery Time
Estimated delivery times are:
-
UAE: 2–7 business days
Delivery times are estimates only and may vary due to factors beyond our control, including courier delays, weather conditions, public holidays, customs inspections, or remote delivery locations.
Shipping Charges
Shipping charges are calculated and displayed during checkout unless otherwise stated as part of a promotional offer.
From time to time, we may offer free shipping on selected products or orders that meet a minimum purchase requirement.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation with tracking information (where available), allowing you to monitor the status of your delivery.
Delivery Attempts
Please ensure that the shipping address and contact information provided are accurate.
If delivery cannot be completed because of an incorrect address, unavailable recipient, or failure to respond to the courier, additional shipping charges may apply for re-delivery.
Delayed or Lost Shipments
While we work with reliable shipping partners, delays may occasionally occur.
If your order has not arrived within the expected delivery timeframe, please contact us and we will assist in investigating the shipment with the courier.
Damaged Packages
If your package arrives damaged:
-
Take photos of the package and product immediately.
-
Contact us within 48 hours of delivery.
-
Include your order number and photos so we can review your claim and arrange a suitable resolution.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details.
We are not responsible for delays or failed deliveries resulting from incorrect or incomplete shipping information provided during checkout.
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Store Name: Shop Online in UAE
Email: waleedboy6969@gmail.com
Phone / WhatsApp: +966593944935
We are committed to providing a smooth and reliable shopping experience and will do our best to assist you with any shipping-related questions.